Posts & Pages

View all results

Privacy Policy

Protecting your private information is our priority. This Privacy Policy applies to ART AT HOME LLC (“AAH”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to AAH includes www.artathome.com (the “Site”). By using the Site and/or services of AAH, you consent to the data practices described in this statement. This Privacy Policy describes how personal information is collected, used, and shared when a user visits the Site and/or utilizes the services of AAH.

This Privacy Policy does not apply to information collected by any third party, including through any external website that may link to or be accessible from the Site. Please check directly with each such third party to avoid unfair surprises and misunderstandings. Your use of this Site constitutes your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, you may not use our Site. This Policy may change from time to time, and the date of last update is indicated at the bottom of this page. 

INFORMATION COLLECTION, USE & SHARING. We are the sole owners of the information collected on this Site. We only have access to and/or collect information that you voluntarily give us via email and/or other direct contacts with you. We will not sell and/or rent this information to anyone without your permission. We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization other than as necessary to fulfill your request, e.g., to gather tracking and identification data. Unless you opt out in writing, we may contact you via email in the future to tell you about specials, new products or services, and/or changes to this Privacy Policy. We may also disclose personal information that we collect or you provide as described in this Policy:

  1. To contractors, service providers and other third parties we use to support our business.

  2. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Site's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information about our Site users is among the assets transferred.

  3. To comply with any court order, law or legal process, including to respond to any government or regulatory request.

  4. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Site, our customers or others.

YOUR ACCESS TO & CONTROL OVER INFORMATION. You may opt out of any future contacts from us at any time in writing. You can opt out at any time by contacting us at the address provided below.

COLLECTION OF YOUR PERSONAL INFORMATION. In order to better provide you with the services offered on our Site and by AAH, AAH may collect personally identifiable information, such as your name, email address, postal address, phone number, gender, birthdate, and service preferences, through features or functions on our Site such as our service order and payment processes, email subscriptions, create an account or participate in marketing surveys, promotions or events. We also collect personal information when you contact us through the Site or when you interact with us through other communication resources such as direct emails.  

COLLECTION OF NON-PERSONAL INFORMATION. We use cookies (small pieces of information downloaded to your computer when visiting the Site), web beacons, pixel tags, or other technologies to automatically collect non-personal information when you use our Site. This information may include your browser type, operating system, IP address, geolocation, cell phone model, the date and time of your visit, how you came to the Site, pages visited within the Site, and other similar Site usage data. None of this automatically-collected data includes personally identifiable information. Please visit the help guide for your browser if you want to disable cookies.

SHARING INFORMATION WITH THIRD PARTIES. AAH does not sell, rent or lease its client lists to any third-party individuals and/or entities. AAH may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third-party. AAH may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to AAH, and they are required to maintain the confidentiality of your information. 

AAH may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on AAH and/or the Site; (b) protect and defend the rights or property of AAH; and/or (c) act under exigent circumstances to protect the personal safety of users of AAH or the public. 

TRACKING USER BEHAVIOR. AAH may keep track of the websites and pages our users visit within the Site, in order to determine what AAH’s services are the most popular. This data is used to deliver customized content and advertising within the Site to clients whose behavior indicates that they are interested in a particular subject area. 

DATA RETENTION. When a user utilizes the services of AAH, AAH will maintain the user’s contact information and servicing information for its records unless and until the user asks AAH to delete such information. 

AUTOMATICALLY COLLECTED INFORMATION. Information about your computer hardware and software may be automatically collected by AAH. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Site. 

USE OF COOKIES & OTHER TOOLS. Our Site uses cookies to identify you, so you don’t need to log in each time you visit our Site. The cookies are linked to your client identifier, which is associated with the information in your account. If you reject cookies, you may still use our Site and applications, but your ability to use some features or areas may be limited.

Within our Site, we and our partners, affiliates, and/or analytics or service providers use technologies such as cookies, beacons, tags, and scripts to analyze trends, administer the Site, track visitors’ movements around the Site, and to gather demographic information about our visitor base as a whole. We may receive reports based on the use of these technologies by these companies on an individual or aggregated basis.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (“IP”) addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We use this information gathered about you from our Site to help personalize search results, diagnose problems with our server, and to administer our Site. We also gather broad demographic information from this data to help us improve our Site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.

We may use cookies for the following reasons and purposes:

    1. To provide the service you have asked for. Some cookies are essential so you can navigate through the website and use its features. Without these cookies, we would not be able to provide the services you’ve requested. For example, some cookies allow us to identify subscribers and ensure they can access the subscription only pages. If a subscriber opts to disable these cookies, the user will not be able to access all of the content that a subscription entitles them to. These cookies don't gather information about you that could be used for marketing or remembering where you've been on the internet. Essential cookies keep you logged in during your visit.

    2. To improve your browsing experience. These cookies allow the website to remember choices you make, such as your language or region and they provide improved features. These cookies will help remembering your preferences and settings, including marketing preferences, remembering if you've filled in certain forms, so you're not asked to do it again, remembering if you've been to the Site before and restricting the number of times you're shown a particular advertisement. We might also use these cookies to highlight Site services that we think will be of interest to you based on your usage of the website.

    3. Analytics. To improve your experience on our Site, we like to keep track of what pages and links are popular and which ones don't get used so much to help us keep our Site relevant and up to date. It's also very useful to be able to identify trends of how people navigate (find their way through) our Site and if they get error messages from web pages. This group of cookies, often called “analytics cookies” are used to gather this information. These cookies don't collect information that identifies you. The information collected is anonymous and is grouped with the information from everyone else’s cookies. We can then see the overall patterns of usage rather than any one person’s activity.

    4. To show advertising that is relevant to your interests. We may sell space on our Site to advertisers. The resulting ads often contain cookies. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers.

LINKS. This Site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of any other site that collects personally identifiable information. 

SECURITY OF YOUR PERSONAL INFORMATION. AAH takes precautions to protect your information. When you submit sensitive information via the Site, your information is protected both online and offline. Whenever we collect sensitive information (such as credit card data), it is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment and are password encrypted.

If you feel that we are not abiding by this Privacy Policy, you should contact us immediately via email at info@artathome.com.

CHILDREN UNDER THIRTEEN (13) YEARS OF AGE. AAH does not knowingly collect personally identifiable information from children under the age of thirteen (13). If you are under the age of thirteen (13), you must ask your parent or guardian for permission to use the Site. If we obtain actual knowledge that we have collected personal information about a child under the age of 13, that information will be immediately deleted from our database. 

If a parent believes that his or her child has submitted personal information to us, he or she can contact us via e-mail. We will promptly delete the information upon learning that it relates to a child under the age of 13. Please note that it is possible some of this information may remain archived in web logs and back-up archives after we delete the information from our active database.

YOUR CALIFORNIA PRIVACY RIGHTS, CCPA. This Section applies to users who are in California.

  1. We will not share your personal information with third parties for their direct marketing purposes to the extent it is forbidden by law. If our practices change, we will do so in accordance with applicable laws and will notify you in advance. California law requires that operators of online services disclose how they respond to a Do Not Track signal. Some browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference to the online service that a user visits, indicating that the user does not wish to be tracked. At this time we do not respond to Do Not Track signal.

  2. You can request disclosure of your information collected by us by writing to the email at the end of this Policy. We will then provide the requested information, its sources and purposes of use, in a portable and easily accessible format within 45 days of the request.

  3. You have the right to request deletion of your personal information from our systems by submitting a request to the email at the end of this Policy.

  4. You have the right to nondiscrimination for exercising your rights. That means you cannot be denied goods or services, charged different prices, or provided different quality of goods/services for asserting your legal rights.

INTERNATIONAL TRANSFER. Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of information represents your agreement to that transfer.

EU USERS’ RIGHTS. This section of our Privacy Policy applies to the users of our platform in the EU. We would like to inform you about your GDPR rights and how we safeguard them.

  1. Your GDPR rights to be informed, to access, rectify, erase or restrict the processing of your personal information. You have the right to obtain free information about what personal data we have obtained about you, where it is stored, for how long, for what purposes it is used, to whom it was disclosed. You have the right to have us, without undue delay, rectify of inaccurate personal data concerning you. That means you can request we change your personal data in our records, or have your incomplete personal data completed. You have the “right to be forgotten,” i.e. to have us delete your personal information, without undue delay, if the data is no longer necessary in relation to the purposes for which it was collected. However, GDPR gives us the right to refuse erasure if we can demonstrate compelling legitimate grounds for keeping your information.

  2. GDPR gives you the right to restrict processing if any of the following applies:

    i. If you contest the accuracy of your personal data, we will restrict processing it for a period enabling us to verify its accuracy.
    ii. The processing is unlawful and you oppose its erasure and request instead the restriction of its use.
    iii. We no longer need your personal data for the purposes of the processing, but you require us to restrict processing for the establishment, exercise or defense of legal claims.
    iv. You have objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether our legitimate grounds override yours.

  3. Right to data portability. Upon request, we will provide you your personal data in our possession, in a structured, commonly used and machine-readable format. You have the right to transmit that data to another controller if doing so does not adversely affect the rights and freedoms of others.

  4. Right to object. You can object, on grounds relating your particular situation, at any time, to processing of your personal information, if based on point (e) or (f) of Article 6(1) of the GDPR. We will then have to stop processing, unless we can demonstrate compelling legitimate grounds for the processing. If you object to the processing for direct marketing purposes, we will have to stop processing for these purposes.

  5. Right to withdraw consent. GDPR grants you the right to withdraw your earlier given consent, if any, to processing of your personal data at any time.

  6. Rights related to automated decision making. As a responsible business, we do not rely on any automated decision making, such as profiling.

OPT-OUT & UNSUBSCRIBE FROM THIRD PARTY COMMUNICATIONS. We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of AAH by contacting us on the Site or via email at info@artathome.com. 

E-MAIL COMMUNICATIONS. From time to time, AAH may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our customer offerings, we may receive a notification when you open an email from AAH or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from AAH, you may opt out of such communications by clicking on the UNSUBSCRIBE button. 

CHANGES TO THIS POLICY. AAH reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our Site, and/or by updating any privacy information on this page. Your continued use of the services available through this Site after such modifications will constitute your (a) acknowledgment of the modified Privacy Policy and (b) agreement to abide and be bound by that Policy. 

CONTACT INFORMATION. AAH welcomes your questions or comments regarding this Privacy Policy. If you believe that AAH has not adhered to this Privacy Policy, please contact us at: info@artathome.com.

EFFECTIVE AS OF 2/1/2021.